AI Support for Patient Scheduling
Predicts likeliest no-shows among scheduled appointments
Permits “smart” scheduling to account for no-shows and increase resource utilization
Increases patient access by opening new appointments
Provides advance warning of probable no-show for targeted outreach
What is KnowSHOW™?
KnowSHOW™ provides real-time predictions of your likeliest patient no-shows. First, it identifies and flags upcoming patients at greater risk of not keeping their appointments. This enables them to be contacted well in advance, reminded and possibly assisted. Second, KnowSHOW™ permits “smart” scheduling strategies to add scheduled appointments and decrease patient waiting. This ensures that clinician time and clinic resources are more fully used.
How does it work?
KnowSHOW™ uses artificial intelligence to examine patient, appointment and clinic factors that are predictive of patient no-shows. It also examines each patient’s health record to consider other variables such as those mentioned above.
How can it help?
The result is a highly predictive tool that allows your staff to: contact, remind and assist patients who may have difficulties keeping their appointments; reduce no-shows overall; and make fuller use of your clinic’s available time and resources.
How complicated is it to use?
KnowSHOW™ can be built right into your EHR or can be provided as a standalone report depending on your needs. No extra data input is necessary.
Features and Benefits
Identify no-show patients in advance
34% Increase in weekly add-on appointments
Launch smart scheduling for in-person and telehealth appointments
$340K Increase in estimated revenue from weekly add-on visits
Supplement interventions to help patients keep their appointments, e.g., ride-share, focused reminder calls
25% Increase in total weekly visits